At Ui Technology, we strive to provide you with the best shopping experience. We want to make sure you are satisfied with your purchase. Please read our return and refund policy carefully before making a purchase.

No Return or Refund Unless Stated:

1. We do not accept returns or provide refunds unless it is explicitly stated on the product page.
2. Return or refund requests will only be considered if the product page mentions the possibility of returns or refunds.

Product Page Information:

1. It is important to review the product page for specific return and refund information for each product.
2. Any product-specific return or refund policy mentioned on the product page will take precedence.

Exchanges (If Applicable):

We will only replace items if they are defective or damaged. If you need to exchange a defective or damaged item, please contact us at [email protected] with details and photographic evidence of the issue.

Non-Returnable and Non-Refundable Items:

Some items, such as perishable goods, downloadable software, gift cards, and certain health and personal care items, may not be eligible for return or refund. Please check the product page for specific details.

Returning Eligible Items:

If a product page explicitly states that returns are allowed, the following conditions apply:

1. The return period is limited to 7 days from the date of delivery.
2. The item must be unused, in the same condition as when received, and in its original packaging.
3. The return shipping costs will be borne by the customer.

Refund Process:

1. If a refund is approved based on the conditions specified on the product page, we will process the refund to your original payment method.
2. Please allow 10-14 days for the refund to be processed.

Contact Us:

For all return, exchange, or refund requests, please contact us at [email protected] with your order number and details of your request. We will respond to your email within 2 Days.

Changes to the Policy:

Ui Technology reserves the right to update or modify this return and refund policy without prior notice. Any changes will be effective immediately upon posting on our website.

Please note that our policy aims to be transparent and fair to both you, our valued customer, and Ui Technology. If you have any questions or concerns, please contact us, and we will be happy to assist you.